Shipping Policy

For a limited time we are offering Free Shipping on all orders in the contiguous United States!

We currently only ship to the United States (including Alaska and Hawaii) and Canada.  Orders are shipped via UPS, USPS, or FedEx depending on your location.

SHIPPING FEES

  • Contiguous United States: FREE
  • Expedited Shipping (Contiguous US): $24.80 USD
  • Alaska & Hawaii: $14.90 USD
  • Canada Shipping: $19.00 USD

Please ensure all of your shipping details are 100% complete and correct before placing the order. If shipping information has been entered incorrectly, please contact us at hello@LEDesthetics.com within 1 hour of your order placement.

All international orders will be charged customs and duties fees at checkout.

We will do our best to make the change. However, we are not liable if incorrect or missing shipping information is provided at checkout.

DELIVERY TIMES

Please note that these are estimated delivery times only. Weekends and public holidays are not included. Handling Time: we process all orders within 2 business days.

  • Contiguous United States: 5-9 Business Days
  • Expedited Shipping (US): 2-3 Business Days
  • Alaska & Hawaii: 6-10 Business Days
  • Canada Shipping: 6-10 Business Days

Packages may take longer to arrive during the holiday busy season, depending on local postal office capacity. Keep in mind that we ship items as soon as they are available. If there’s more than one item in your order, you may receive the items separately (at no extra charge).

We’ll send you a separate email confirming the shipment along with tracking numbers. 

30-DAY RISK-FREE TRIAL

We make returns easy. We will happily accept returns within 30 days of receiving your order, for ANY reason. Skincare products (such as serums and gels) must be unopened in order to qualify for a return. Simply send us an email with your order number at hello@ledesthetics.com and we will send a prepaid return label. Return Shipping cost of $12.50 and a $2.50 processing fee will be deducted from your refund.

WARRANTY

We offer a 1-year limited warranty on the Mask & Glo Pro® only.  In order to receive the warranty you must register your device within 30 days of receiving your order, by submitting this form.

SHIPPING PROTECTION

If you choose to opt out of Navidium Shipping Protection, there is nothing we can do to replace your order if it is lost in transit, stolen or damaged while in transit.  For those who purchase shipping protection, you are entitled to an immediate replacement for your order but not a refund.  Please note that Navidium Shipping Protection is non-refundable.